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How can I run a promotion on The Warehouse Marketplace?

  • Updated

Running a promotion on The Warehouse Marketplace will require a different process depending on your integration method.

NB: Promotional start and end date must not exceed 28 days per the Promotional and Pricing Compliance Guidelines

 

Omnivore.

Part One:

  1. Navigate to your Omnivore dashboard.
  2. Navigate to Settings -> TheMarket -> General -> How do we treat Sale Price versus RRP?
  3. Click on the drop down and select RRP_OVERRIDES_SALE_NOT_PROMO

This allows sale pricing to be the same as RRP pricing with the ability to set promotional pricing that would not be overridden by this. 

Part Two:

If you want to create a promotion for all products, read below.

If you want to create a promotion for select products, read Part Three. 

  1. Navigate to the left-hand menu -> Promotions -> Create New Promotion
  2. Fill out the relevant details and select either all Marketplaces or just ‘TheMarket’.
  3. Ensure a START and END date is established of no longer than 28 days.
  4. Select apply to all products or define which products you want the sale applied to by selecting a product group.
  5. Click 'Create Promotion'.

NB: If a start and sale date is not defined, the promotion will appear as an RRP price rather than 'red pricing' that customers know as a 'deal'.

Part Three:

You will need to define the products you wish to be on sale by creating a product group.

  1. Navigate to the left-hand column -> Products -> Product Groups
  2. Click ‘Add product Group’
  3. Give the group a name
  4. Define which SKUs you wish to be included in the group either by individual SKUs, category, or brands.
  5. Click Create Product Group.
  6. Return to Part Two to create the promotion.

 

Direct Integration/API

Promotional pricing sent through API will show on The Warehouse Marketplace providing the below information is sent:

  • Start and end date 
  • No more than 28 days
  • Discount value is provided
  • Start date is not set in the past

Channel Advisor

  • Start and end date 
  • No more than 28 days
  • Discount value is provided
  • Start date is not set in the past.

FAQ

  • I have set a start and end date, however the red sale price is not showing?
    • Check that the sale is not running for over 28 days. Any promotions running over 28 days will be blocked by our system and display as black RRP. 
    • Check that the START date is not set in the past. Start dates should be today's date (NZST) or in the future.
    • Depending on the server load, sale pricing may take a few hours to sync through. 
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