MERCHANT SUPPORT
-
Changes at TheMarket
-
Getting Started on TheMarket
All the things you need to get your store ready to trade on TheMarket
-
Consumer Protection
Everything you need to know about customers rights under the CGA, FTA and other protections
-
The Warehouse Marketplace - Powered by TheMarket
-
Managing Orders, Returns, and Cancellations
For help with providing great after-sale support for your customers
-
Store Page Setup and Maintenance
For help with the best ways to set up your store for success
-
Shipping
For help with making sure your TheMarket orders are showing the right shipping and tracking information for customers
-
Settlement
For help with getting paid by TheMarket via our settlement process
-
User Management
For help with creating and editing new user profiles for TheMarket Merchant Centre
-
Policies, Agreements and General Enquiries
For help with the legal bits and other queries
Promoted articles
- How to drive performance through our Success Pillars
- Welcome to TheMarket.com!
- How to submit an offer or content for promotion on TheMarket.com
- The Warehouse Marketplace - Powered by TheMarket
- Product description and image standard guidelines
- Viewing your settlement statement
- Forgotten Merchant Centre Password
- How to Contact TheMarket
- Restricted products and categories
- Product safety standards and unsafe goods